Diamond Jewelry Warranty Conditions

At [ ethica ], we understand the importance of maintaining the beauty and integrity of your jewelry. Therefore, we are committed to offering you top-notch maintenance services. Our team of skilled artisans is equipped to handle a variety of adjustments and repairs, ensuring your cherished pieces remain as stunning as the day you first wore them.

Our comprehensive care services are designed to keep your jewelry in pristine condition. This includes:
• Expert jewelry cleaning and plating services to rejuvenate your pieces.
• Precise ring resizing, both enlargement and reduction, to ensure a perfect fit.
• Tailoring the length of necklaces and bracelets for optimal comfort and style.

Our repair warranty is extensive, but it is important to note its limitations. The warranty does not cover
• Defects or damages arising from misuse, negligence, or accidents.
• Damage caused by improper use, including knocks, dents, or crushing to the gold, stones, etc.
• Issues stemming from alterations, tampering, dismantling, or unauthorized modifications or repairs.
• Services, work, and repairs conducted by anyone other than professional.

To ensure continuous warranty coverage, please retain all repair documents. Note that you are responsible for transportation costs, including postage, insurance, and packing materials. For the safety of your valuables, we strongly recommend using certified delivery and insurance for any shipments to us.

This warranty reflects our commitment to the quality and care of your diamond jewelry, ensuring a lasting and fulfilling experience with each piece in your collection.